Terms and Conditions

Terms and Conditions

1) All payments in respect of the Products shall be made to Kancha Cheena Foods Private Limited through the Platform. To the extent permitted by applicable law and subject to KCFPL Privacy Policy, you acknowledge and agree that KCFPL may use certain third-party vendors and service providers, including payment gateways, to process payments and manage payment card information.

2) In order to make payments online, you undertake to use a valid payment card or bank details or third party wallets or details required for any other mode of payment (“Payment Details”) with the authority to use the same, to have sufficient funds or credit available to complete the payment on the Platform in good standing. By providing the Payment Details, you represent, warrant, and covenant that you are legally authorized to provide such Payment Details and perform payments using such Payment Details.

3) You agree that you are responsible for any fees charged by your mobile carrier in connection with your use of the payment services through your mobile. KCFPL shall use the Payment Details as described in KCFPL’s Privacy Policy. You may add, delete, and edit the Payment Details that you have provided from time to time through the Platform.

4) The payment receipt for completion of a transaction shall be made available on the Platform and also sent to your email address.

5) Except to the extent otherwise required by applicable law, KCFPL is not liable for any payments authorized through the Platform using Your Payment Details. Particularly, KCFPL is not liable for any payments that do not complete because: (i) Your payment card or bank account or third party wallet does not contain sufficient funds to complete the transaction or the transaction exceeds the credit limit in respect of the Payment Details provided; (ii) You have not provided KCFPL with correct Payment Details; (iii) Your payment card has expired; or (iv) circumstances beyond KCFPL’s control (such as, but not limited to, power outages, interruptions of cellular service, or any other interferences from an outside force) prevent the execution of the transaction.

6) The Platform shall not be responsible for any unauthorized transactions conducted on our Platform using Your payment card or internet banking. The Platform shall not be obligated to refund any money to you in such instances.

7) All information that is collected at the time of payment, like card details, names, passwords etc. are encrypted using Secure Socket Layer (SSL) coding.

KCFPL reserves the rights to revise the shipping charges from time to time at its sole discretion without any requirement to notify you of the same. The shipping charge may or may not be discounted or removed on account of any voucher, discount or any promotional scheme. You will be shown the applicable fee before checking out and finishing your order placement.